Cabelas Reviews and Complaints
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2
ISSUES RESOLVED
420
TOTAL REVIEWS
$44.9K
CLAIMED LOSSES
$449
AVG LOSS
65.4K
PAGE VIEWS
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Cons
- Customer service
- Will not shop again
- Ridiculous answer i received for denying a warranty claim
Pros
- Atmosphere
- Most associates have good attitudes
- Location
I went to a Cabelas In Hoffman Estates, il one recent Saturday and my son asked if we could bring in our dog. They said yes. When we brought him in a women emplyee told us it was a mistake and dogs are not allowd because they make fudge (this store does not have a...
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22 comments
No aggressive breeds should be allowed in the store.
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Review
Buyers Beware | Cabelas review from Meridian, Idaho
I bought a new rifle advertised ON SALE. Upon store pickup, salesman was reluctant to let me inspect my rifle leisurely. Inspection at home revealed rifle receiver was cosmetically blemished. I noticed box had sticker "All sales final". It appears the steep discount was "unloading" blemished merchandise (on the part of the manufacturer, Winchester Arms or by Cabela's, the seller). Maybe I'm just unlucky or probably this was a systematic procedure.
Review
I am involved in an internet firearm purchase with this store. My backgound check went to "delay", which is a different story. several days after I paid for the firearms, which are still at the store, I got a recorded call that my order was ready. I drove 48 miles...
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Review
Cons
- Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
Do not buy from this store | Cabelas review
Ordered item December 1st it is now December 27th and I still have not received the item. They said it was Fed ex's fault Dealt with fedex 3 times cabelas 3 times . Ask for refund but never got it.style="
Review
Service
Cabelas Shipping Service
Reason of review
Problem with delivery
Loss
$400
Preferred solution
Full refund
Tags
Do not order anything especially gift cards | Cabelas review
Ordered 5 gift cards on the 4th of the month still haven't arrived and it's the 19th. Really 14 days for gift cards Customer Service was no help at all very poor service.
1 comment
Review
Do not buy from | Cabelas review from Montclair, New Jersey
Ordered Jeans from Cabellas turns out they are on backorder and I was fine with that until I found out that they cancelled my order and then charged my credit card for the item. The typical bait and switch of haveing a product at a low price with no intentions of ever having enough. Then charging my card and telling me its a computer errror. How many people never catch that charge, what a bunch of crooks. Great business models .
Review
I made a purchase on a Thursday, with the delivery date of Monday. I had the item delivered to my office as it was a gift for my husband. On Sunday night I received an email from Fed Ex telling me my package was delivered on Sat. When I arrived at work Monday morning,...
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Review
Service
Cabelas Customer Care
Dump this Dirty Store | Cabelas review
I have had a Cabelas Credit Card for years. I built up a merchandise credit of nearly $600 and bought a pistol online. I have been a Federal Firearms dealer for 35 years with a small but active business. FFLs transfer firearms directly between each other, no State or Federal forms. Evidently the Cabelas Firearms Department wanted to teach me a lesson. What should have taken 15 minutes they stretched into 2 1/2 hours. After waiting an hour to be called up l, they told me it would be about 15 more minutes. I came back and waited another hour. They were rude and insulting to me in the meantime. I told them I would never step throu their doors again which they laughed off. After spend tens of thousands on their card. Dirty Store
Review
Cons
- Dirty rude clerks
Reason of review
Poor customer service
Preferred solution
The clerks in Firearms department need to be fired.
Tags
Not good | Cabelas review from Jay, Maine
Waited over a month for an item and had to call. When I called they did not have that product.
Review
I used to buy all my jeans from Cabelas. A year ago I ordered new jeans and the quality was so poor, I sent them back. A few months later I ordered a pair if low hikers and used Cabelas points and charged the rest of the purchase price. They were also garbage and I...
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Review
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Stay away | Cabelas review
Worst experience ever.Bought a Mako boat from them a few months back.2 trips out and not even 30 days old the fiberglass had cracks in it and some of the stainless was already rusting.Took it to a boat body place for warranty repair.The guy said it wasn't structurally repairable and needed replaced.Cabelas told him throw a patch on it and give it back.Neither Cabelas or Mako would help me.Wouldnt even talk to me.Its in my lawyers hands now.Buy from a local Marine or Amazon.Pass on this place
Review
Cons
- Bad policies
- Ridiculous answer i received for denying a warranty claim
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund
Tags
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If you do eventually get the gift cards, make sure you verify and check the balances on all before you give them to anyone.