Cabelas
Cabelas Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cabelas has a 1.9 star rating from 150 reviews, 57% would likely recommend; reviews show 73% unfavorable and 9% positive.
Key Takeaways for Future Customers
- Check recent Cabelas reviews before purchase and verify sale availability.
- Expect mixed in-store experiences; bring receipts for price adjustments.
- Consider membership rewards impact on billing and returns.
Negative Feedback / Risk Areas
- Frequent customer complaints about customer service and nobody answering phones.
- Issues with refunds, exchanges, billing issues and canceled orders without notification.
- Product returns, warranty and shipping problems reported repeatedly.
Positive Feedback
Some customers praise helpful associates, convenient locations and good product selection.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cabelas has a 1.9 star rating from 150 reviews, 57% would likely recommend; reviews show 73% unfavorable and 9% positive.
Key Takeaways for Future Customers
- Check recent Cabelas reviews before purchase and verify sale availability.
- Expect mixed in-store experiences; bring receipts for price adjustments.
- Consider membership rewards impact on billing and returns.
Negative Feedback / Risk Areas
- Frequent customer complaints about customer service and nobody answering phones.
- Issues with refunds, exchanges, billing issues and canceled orders without notification.
- Product returns, warranty and shipping problems reported repeatedly.
Positive Feedback
Some customers praise helpful associates, convenient locations and good product selection.
Media from reviews





Problem with your bank
It's your bank, Capitol One.
Worked with the bank for 3 weeks to clear an issue.
Terrible.
Been Cabela's customers for 30 years.
- 30 yr customer
- Your ties with capitol bank
Preferred solution: Full refund
User's recommendation: Don’t get your credit card because they have to work with Capitol Bank.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Gift card rejected
My card was rejected, and I called, and they said I have to go through you. It's a 50-dollar card, and I was wondering what the problem is.
- No problems
- Problem
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Gift card rejected
I got the card awhile ago and it's telling me that you have no record How could that be It's for 50 dollars I have enclosed the photo
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Recent purchase
- - I picked up a new cellular trail camera yesterday for a missing pets search.
- - The box had no camera instructions; the contents were for a motion light.
I ordered a new cellular trail camera recently and picked it up from the store yesterday. It was important to get it quickly as I search for missing pets.
I have a current case and had to get a camera out there immediately. It turns out that this camera I received was in fact returned to the store at some point. The box was taped up and there were no instructions for the camera.
The instructions that were in the box are actually for a motion light. This makes it pretty clear that upon the camera being returned, it was never checked by whomever accepted the return.
Preferred solution: Full refund
Great service
Received great service and found what I wanted very easily. Would definitely continue to shop there...,
Missing package
Package was delivered to wrong address. Customer service helped tremendously. They corrected the issue.
User's recommendation: Great company
Pricing
- - Bought a Truglo Illuminated 3 Dot Scope for a crossbow for about $85.
- - Mounted and sighted.
- - Next day Walmart had same scope for $44; it's dual color.
Purchased truglo Illuminated 3 Dot Scope for a Crossbow for around Eighty Five Dollars Mounted and Sighted it in Next Day was Shopping at Walmart and the Same Scope was Forty Four Dollars and this was a Dual color I expect to Pay a little more at Cabelas but not Double NEVER AGAIN!
User's recommendation: Go to Walmart First!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Bait and Switch !
- - Advertised 100-round Herter's 9mm at Cabela's/Bass Pro $13.99-$139.99.
- - Cart shows a 50-round box for the same price.
- - Customer service was unsatisfactory.
Bait and Switch! On the Cabela's website, the same as Bass Pro Shop, they are advertising Herter's Target 9mm Luger 115 Grain Handgun Ammo.
The box pictured is clearly 100 rounds. The price next to the picture is $13.99 - $139.99. When you add this to the shopping cart, it becomes a box of 50 rounds for the same price. That is double what is advertised!
I contacted customer service and basically, I was told stuff happens, have a nice day. This company has gone into the toilet since the merger with Bass Pro.
Preferred solution: The advertised price for the advertised quantity
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBait and Switch !
- - Cabela's advertised Herter's Target 9mm ammo on its site.
- - Box shows 100 rounds, price listed $13.99–$139.99, cart shows 50 rounds for same price.
Bait and Switch! On the Cabela's website (same as Bass Pro Shop), they are advertising Herter's Target 9mm Luger 115 Grain Handgun Ammo.
The box pictured clearly contains 100 rounds, and the price next to the picture is $13.99 - $139.99. When you add this to the shopping cart, it becomes a box of 50 rounds at the same price.
That's double what was advertised! I contacted customer service and was essentially told, 'Stuff happens, have a nice day.' This company has gone downhill since the merger with Bass Pro.
Preferred solution: The advertised product for the advertised price
No one answered phone I the entire store Crome 1400 hours to 1530 hrs
- - Staff are available to answer the phone.
- - Long transfer wait times of 30–45 minutes.
- - Direct line to the department often has no response.
Im thinking the smartest thing to do is to have someone that can answer the phone. I know you have a ISP pick up at your store in for no one to be there for 30 to 45 minutes to transfer a phone call is totally unacceptable in for someone to go to the direct phone line to the.
Department that you want to and no one enters either. I guess you guys just dont care about your customers
User's recommendation: My recommendation for future customers don’t try to call the store they’re not gonna answer
Nobody answering phone
- - Tried calling from 2 PM to 3 PM; no one answered.
- - Tried all departments, including customer service and ISP; no one picked up.
I called the store from 2 PM in the afternoon until 3 PM in the afternoon. No one answered the phone at all. I guess you guys dont want my business I tried all departments even customer service and ISP pick up no answer.
User's recommendation: Don’t contact this store
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |An order
- - Delivery was promised in 3 to 5 days; today is day four with no update.
- - I paid shipping and want either the bow or a refund to my account.
On Dec.4 2023 I answered an add for a raven cross bow. The add says delivery in 3 to 5 days,this is day four and I have not seen now or any email in regards to it. I piad the shipping as add said, I would either like to have the bow or my money returned to my account.
- Good prices
- Dont inform customers of updates on orders
Preferred solution: Deliver product or service ordered
User's recommendation: Investigate all orders before u pay
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Rain jacket
- - Rain suit purchased at Bass Pro Shops in Tracy, CA.
- - Zipper on the jacket failed during rain.
- - Robert Brown does not want a replacement.
I purchased one of your rain suits from Bass pro shops in Tracy CA now that it is raining hear alot the Zipper on the Jacket has failed so the suit has failed. Sincerely ,Robert Brown.
Don't want anything to replace it . Why would take that chance?
- Variety
- Higher price
Preferred solution: Nothing 50
User's recommendation: Basspro shops sells clothing that has been on the hangers for a very long time. I just don't see a lot of turnover with the prices being so high?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDiscrimination
- - The post appeared open on Indeed while the system showed it unavailable.
- - I was told to reapply on 11/14/23 after seeing the post still open.
On 11/13/23, I tried to apply for a Membership Manager but your system rejected it stating the job is no long posted. Well, thats inaccurate, it is still posted.
Ive communicated with the cust serv desk, who stated, We strive to keep job openings updated as quick as possible.
I am sorry that the site updated during the middle of your application process. Please contact our Corporate Human Resources Department at 417-873-**** if additional assistance is needed.
I chose not to contact HR as if its been filled, nothing I could do about that.
11/14/23, Im checking indeed and theres the open post.
I contact your cust serv again, and this time I was told to reapply. Why would I be told to reapply if its been filled and if its been filled, why is it still out in indeed?
I am not sure whats going g on but I feel like Im being given the run around.
I did call the number for their HR, number is disconnected.
Preferred solution: An interview
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Drop off a crossbow and archery department did not following up
- - Dropped off crossbow Sep 15 in Roger, MN for repair; warranty claim with Ten Point.
- - Delays and missing info prevented repair progress.
I drop off my crossbow to Roger Cabela in Roger, MN, in September 15, for repair. The archery customer services took my ID to verify my address.
He told me that my crossbow ( the acrudraw system) was still warranty by Ten Point, he will sent my crossbow to Ten Point for repair. A week later, he called me and he said that he did not get all my infos and unable to sent my crossbow to Ten Point. I told him that why he did not write down my infos while he had my ID, he said he forgot. I gave my infos to him again over the phone another week later, I call the Archery Department, he told me that my crossbow bow still there, it is faster for repair if he order the Acrudraw system and put on for me..
Another week passed, I called him again, he told me that he order the part but forgot to check it and it didnt go through. He told me that he ordered the part 10/06/2023 and it will get to Cabela on 10/11/2023. I followed up the day after and he told me that it was not arrived yet I am very disappointed.
Now I miss the whole month of crossbow hunting, possibly the whole season. I want some answer or I will expose Roger Cabela to consumer affairs for lack of service after they get my money.
Lo
- Lack of communication and customer services
Preferred solution: Repair my crossbow bow and parts without cost me anything.
User's recommendation: Do their job properly as they promised to the customers.. no lack off
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Report employee
- - An employee walked them to checkout, accusing theft.
- - Bought two trail cameras for $100 each and told the employee to keep the release.
Always stop in at cabelas on lunch ,or after work I'm a bowhunting fanatic! Always need something, there's one employee that thinks I'm a theif ,anything I purchase he has to walk me to front to check out , doest matter if it's field tips or or a 99cent paper target says he has to walk me up!
today I bought 2 new trail cams for 100 each ,needed a new release so I stopped at that ilse picked it up said he had to walk me up front no lock on shelf or anything, but today I was sick of it , told him I did not want it, keep it ! would have put cameras back but really needed them, the guy that gave me them on a lock on the slide didn't say a word. told him thanks have a nice day should have left then , but it's all over now last purchase at cabelas rest will be through bowshops don't care how far I have to drive, hope they're happy with employee birthday is coming up in a few days ,wife was gonna buy me kimber light weight 6.5 ,with vortex hslr scope ,vortex rings !
Guess a local gun shop will get $$$$ never shopping here again I'm done ! Buy the way the release was $60.00 hope it was worth my business, look up my shopping history
User's recommendation: Give your business to small business, they appreciate you more instead of just being another transaction,instead of a valuablecustomer
About
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Cabelas is the specialty retailer and the world's direct marketer of hunting, fishing, camping and related outdoor merchandise. It was founded in 1961 by Dick Cabela in Chicago. Cabela's offers men's hunting clothing, men's casual clothing, women's clothing, kids' clothing, footwear and more. The corporate office of the company is based at One Cabela Drive Sidney, NE 69160.The customer service of the company is available at 1-800-237-4444 from 6AM to 10PM CDT Monday through Friday, from 7AM to 8PM CDT on Saturday and from 8AM to 9PM CDT on Sunday. To contact the customer service of the company one may write email using the web site of the company.
Cabelas is ranked 80 out of 942 in Hunting, Fishing and Camping category
USA
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Not Cabelas fault