Cabelas Reviews

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I went to a Cabelas In Hoffman Estates, il one recent Saturday and my son asked if we could bring in our dog. They said yes. When we brought him in a women emplyee told us it was a mistake and dogs are not allowd because they make fudge (this store does not have a...
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26 comments
#1863857

What in the world is the thing about dragging dogs all over the place. Leave the poor things home where they belong.

Not everyone loves dogs, some people are afraid of them. I have dogs and I don't like them all over the stores.

Ridiculous. Can you drag cats around too?

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ID
#341608 Review #341608 is a subjective opinion of poster.
Location
Elmhurst, Illinois

Not answering phones

Firearms dept dont care about customers.Hoffmann Estates location in Il is the worst location i ever know.
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ID
#3108838 Review #3108838 is a subjective opinion of poster.
Location
Roselle, Illinois

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New Reviewer

Need assistance faulty product

Cabela's was supposed to send email with shipping details to return product. Never received email with information. However I did receive email for a survey. I never responded survey thinking they would eventually send me the information requested. Nope.
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ID
#3099602 Review #3099602 is a subjective opinion of poster.
Location
Thomasville, North Carolina
Preferred solution
Let the company propose a solution

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New Reviewer

Worst Website

The website is the worst website I have ever been on. It's items on page is too big. I can't click to the next page. I can't change the sort or filter without a permanent gray screen. The only way to fix it is to go back to the homepage. I just want to look around and get something, but this website is a mess.

User's recommendation: Don't use the website.

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ID
#3069936 Review #3069936 is a subjective opinion of poster.
Cons
  • Non-functional
  • Bad website
Preferred solution
Let the company propose a solution

Poor website

don't know how they're able to sell anything. the website is extremely slow if it works at all. way too many pop up windows so you can't even search for anything. going be a poor holiday sales season if they don't fix it. also if you can even get to a search result that's relevant to your search term there's no filter for availability. complete waste of time looking for anything on here.
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ID
#3042282 Review #3042282 is a subjective opinion of poster.
Location
Gladstone, Michigan
New Reviewer

Gun purchases

Call and call the gun counter and they NEVER answer.Hold your gun on delay even though the LAW is 3 days with no response from FBI and you can pick up your gun.

User's recommendation: Stay clear.

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ID
#2996786 Review #2996786 is a subjective opinion of poster.
Location
Hazelwood, Missouri
Preferred solution
Deliver product or service ordered
New Reviewer

Gun scope

I purchased a gun scope in February . I tried to just sight it in October ,scope does not go up and down. called customer service there was nothing they could do for me because 60 days have passed and that I would have to call the manufacture about it. this is just really frustrating to me because I didn't think twice that it wouldn't work. all I wanted from them is a working scope. I will not shop there anymore and will tell all my friends and family about my bad experience there

User's recommendation: dont have them put a scope on your gun.

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ID
#2982969 Review #2982969 is a subjective opinion of poster.
Location
Chicago, Illinois
Loss
$200
Preferred solution
Deliver product or service ordered

No happy with product and shipping

The chair I ordered was smaller than the one I was replaced the beast and it took a month to ship to me
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ID
#2979736 Review #2979736 is a subjective opinion of poster.
Location
Reno, Nevada
Pros
  • Nice selection
Cons
  • Not happy with product

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New Reviewer

Cheap products

Ever since Cabelas combined with BassPro there products have gone down, especially hunting clothes. The Redhead brand is garbage, Cabelas use to have great durable hunting clothes, now its not worth purchasing.

User's recommendation: Shop for hunting clothing elsewhere!

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ID
#2976907 Review #2976907 is a subjective opinion of poster.
Pros
  • Big selection
Cons
  • Quality
Preferred solution
Let the company propose a solution
New Reviewer

Bad service

staff at the gun counter are *** and know nothing about their products. not willing to help with even the smallest issue. Don't buy a gun here!!!

User's recommendation: don't buy a gun here!!!!

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ID
#2930077 Review #2930077 is a subjective opinion of poster.
Cons
  • Bad service
Preferred solution
better customer service . or at least some customer service instead of attitude and insults!!

Did not get correct product

I thought they sent me the wrong product, however someone put extra product with my order. They confirmed that the rest of my order was still in transit. The extra product was worth $11 each, or a total of $20. They told me to donate it, keep it ect.

User's recommendation: They corrected the mistake! They let me keep the product that was sent by mistake!

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ID
#2910010 Review #2910010 is a subjective opinion of poster.
Location
Abilene, Texas
New Reviewer

Cabela's pellet grill

Cabelas - Cabela's pellet grill
Cabelas - Cabela's pellet grill
Used grill one summer, rusted through and electric box quit working. Contacted Cabela's and they did nothing even though I sent pictures.
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ID
#2858665 Review #2858665 is a subjective opinion of poster.
Cons
  • Expensive and only lasted one season
Preferred solution
Price reduction
New Reviewer

Trying to return a battery that is to big.

ClappingJust send me a post paid return label and we will be done with it. jfklsdjfkldsjklafdjklfjasdlkfjdklf;jdsklfjsdaklfjsdalkfjlksd;afjsdklfjsdklajfklasdfjdklsfjkldsafjklsdajfklsdjfklsdajfkldsajfkldsajfkslad;jfkasdl;fjklsd;fjklsdfjksdlfjkasldjfklsdajfkl;asdfjkldsjfkladsjfklasdjflk;dasjflkdasjfkl;dasjfkldasfjklsda;fjldkas;jfdlskajfl;askdjfkl;asdjfkl;asdjfkl;asd

User's recommendation: Include return label with initial shipping of the product. Will save a lot of being pissed off. That and trying to type 100 symbols or more. What is up with that.

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ID
#2857983 Review #2857983 is a subjective opinion of poster.
Pros
  • Gfs
Loss
$129
Preferred solution
Full refund

Return of a battery that was to big.

Last communication was you asked me if I had a color printer. I replied yes. That is the last I have heard and now I am really pissed off. Send me post paid return sticker, so I can return the battery and order the correct one I need. Thanks in advance.

User's recommendation: Include return post paid return label when sending out the order.

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ID
#2852832 Review #2852832 is a subjective opinion of poster.
Location
Onalaska, Wisconsin
New Reviewer

Would not issue return label

BullshitHad to pay 30.00 return shipping on can of bear spray I just purchased it was my very 1st purchase and my last from cabelas I was.looking at other camping gear but after this no way !

User's recommendation: Look strongly at there policys before you buy anythingdid not show policy on product I was looking at.

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ID
#2840839 Review #2840839 is a subjective opinion of poster.
Cons
  • Returning products
Loss
$30
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Horrible customer service

Unfortunately, I "bothered" an employee who was working in the firearms department. I asked him what scope to buy for my Rossi rs22, and he asked me "oh is that just one of those stupid rim fire rifles" and I said yes. He said well anything that says rimfire should be fine. Completely disrespectful and made me feel stupid about asking a simple question. I continued looking and literally nothing said rimfire on it. I was just looking for help as a new gun owner, and I was treated like *** because he was too busy looking at his phone, not impressed at all. Spent more at a local shop so someone could actually help me. Because they actually helped me.donwould

User's recommendation: Would not recommend at all.

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ID
#2817481 Review #2817481 is a subjective opinion of poster.
Pros
  • Nice store
Cons
  • No customer service or customer acknowledgement whatsoever
Preferred solution
Apology

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