I purchased a beautiful SAKO A7 with Scope at the south Edmonton store on sept. 20th, 2018.
I received some help from one of you’re the gun experts to buy the gun and mount the scope then he helped to pick some ammunition for the gun and he picked up 2 boxes of ammo one to sight the gun and one for hunting and brought them to the counter, I paid for everything and left the store. That weekend I went out to sight my gun in and realized I had been sold the wrong ammo.
So I went down to Cabela’s same location to return, refund or exchange the product the I had been sold and never even physically held before purchasing and I was told NO and wasn’t even able to tell my story to the manager. I understand you cannot return ammo but the point is Cabela’s made this mistake not me and Cabela’s should make it right.
Product or Service Mentioned: Cabelas Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $80.
Cabelas Pros: Guns and products.
Cabelas Cons: Expert help and customer and management service.