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Contact Cabelas Customer Service

Cabelas Phone Numbers and Emails

Toll-Free Number:

  • (800) 237-4444
Call customer service
Send Message

Customer Service:

  • (800) 494-1100
    Gift Cards Balance Inquiries

Accessibility:

  • (800) 227-7776

Legal:

  • (800) 552-4868

Cabelas Emails:

Customer Service
Legal
Privacy Inquiries
Is this your business?

How to Contact Cabelas Customer Service?

Most Popular Number:

(800) 237-4444
Total calls: 503 Issues resolved: 33 Last call: Sep 8, 2024

Cabelas is a one-stop solution for all things related to hunting. From clothing and thermal shelter, shelter to portable heaters and fishing gear, the company has everything under one roof, and they are available to serve the customer anytime between 8 AM and 9 PM CST. This period applies to most of Cabela's stores. However, to find the most accurate Cabelas hours of the specific store nearby, it's best to visit the official website. Head to the contact section, where you can spot the location nearby you along with its Cabelas hours of operation.

If you are facing any queries about the order you have placed, contact the Cabelas customer service members by phone or online. However, there are some times when customers may have to visit the store to get the problem resolved. This is in case of complex issues related to products, subscriptions, shipping information, returns, and embroidery services. If you have to visit the Cabelas world headquarters, the address is 2500 E. Kearney, Springfield, Missouri 65898, United States. In addition, there are stores nationwide. Head to the official website, click Find the Store, and visit the nearest one. For consumers in Canada, Cabelas corporate office is at 580 Sterling Lyon Pkwy, Winnipeg, MB R3P 1E9, CA.

It is simple to contact customer service via Cabelas official website. Open the website, scroll down to the bottom of the homepage, and you will find multiple channels to contact the support team. The first mode of communication is to initiate live chat. When you click on Live Chat, a message box opens where you must input your name, email address, and phone number and elaborate on the question. Once you submit the details, click Start Chat, and you can chat with one of the representatives. The following method is to email. Once you click on it, you will be directed to email customer.service@cabelas.com. This is followed by a published phone number and frequently asked questions.

The quickest way to speak to the customer representative is to dial Cabelas phone number. The company's toll-free number is 1-800-237-4444. You can dial this number to put forward inquiries about the product or the services offered by the company and to place an order. Many customers have queries related to their gift card balance and query. For this purpose, dial 1-800-494-1100. In addition, there is an accessibility phone number, which is 1-800-227-7776. The company has also published a phone number that's dedicated to legal. If you have any privacy inquiries or doubts about terms and conditions, call Cabelas' respective department at 1-800-552-4868.

Cabelas Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Cabelas Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    84% phone 16% email
  • The best phone number to call Cabelas is 8002374444. 83% of consumers used this number to address their issues and concerns.

  • The average hold time is up to 3 minutes. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.

  • Be prepared for the call as Cabelas may ask you for the following information to identify you as a customer: phone number, first and last name or email.

View full overview ›
PissedConsumer Club

Contact Information

Cabelas Website:

Cabelas Help Center:

Corporate Office Address:

Cabela's L.L.C.
2500 E. Kearney
Springfield, Missouri 65898
United States

Other Info (opening hours):

Other Location:

580 Sterling Lyon Pkwy,

Winnipeg, MB R3P 1E9, CA

More contact details

Cabelas Customer Service Reviews

1.5 / 5
Poor
CHRISTOPHER A Erf
Bait and Switch !

Bait and Switch! On the Cabela's website (same as Bass Pro Shop), they are advertising Herter's Target 9mm Luger 115 Grain Handgun Ammo.

The box pictured clearly contains 100 rounds, and the price next to the picture is $13.99 - $139.99. When you add this to the shopping cart, it becomes a box of 50 rounds at the same price.

That's double what was advertised! I contacted customer service and was essentially told, 'Stuff happens, have a nice day.' This company has gone downhill since the merger with Bass Pro.

Read full review
CHRISTOPHER A Erf
Bait and Switch !
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Bait and Switch! On the Cabela's website, the same as Bass Pro Shop, they are advertising Herter's Target 9mm Luger 115 Grain Handgun Ammo.

The box pictured is clearly 100 rounds. The price next to the picture is $13.99 - $139.99. When you add this to the shopping cart, it becomes a box of 50 rounds for the same price. That is double what is advertised!

I contacted customer service and basically, I was told stuff happens, have a nice day. This company has gone into the toilet since the merger with Bass Pro.

Read full review

How Good is Cabelas's Customer Service?

Jamila Tin
Jamila Tin
Feels Disappointed | Jan 18, 2024

It was good.

Read full quote
Barbarann Kne
Barbarann Kne
Feels Satisfied | Jun 09, 2023

Better than expected

Read full quote
Durinda Gej
Durinda Gej
Feels Satisfied | Jan 13, 2023

Great

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Khameron Vrl
Khameron Vrl
Feels Disappointed | Dec 13, 2022

Purchased 2 Garmin 106 SV units for $2139.94 on Nov 28th. Fedex said it was delivered and SIGNED for by me. *** Spoke to all 3 companies involved. No one will help me now. Roger 402-826-****

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Teddie Ios
Teddie Ios
Feels Disappointed | Nov 30, 2022

I was a Cabela's customer going back to when there were two stores, Sidney and Kearney. I held a black card from original issues until capital one took over. I averaged 35k annual use of that card. In the beginning I would have called Cabela's an outfitter. Today primarily a clothes store where I buy something occasionally instead of frequently.

Read full quote

Summary of Cabelas Customer Service Calls

622 TOTAL
CALLS
02:40 AVG CALL
DURATION
24% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cabelas?

Cards Question:

  • “Card”
  • “Lost card”
  • “Credit card never came.”

Shipping and Delivery Question:

  • “Didn't get all of my orders”
  • “Didn't get all of my order”
  • “Lost package”

Request for Information Question:

  • “Have a question”
  • “Looking for a Norinco JW 20 semi auto 22”
  • “Fly reel question”

Payments and Charges Question:

  • “Wrong charge”
  • “To make a payment by phone”
  • “Order discount”

Return/ Replace Question:

  • “I want to return an item”
  • “Return item”
  • “Waiting for a return item to be replaced”

Product/ Service Question:

  • “Broken sights in a Benjamin pellet gun”
  • “Broken mug”
  • “Need to order a part”

Staff Question:

  • “Services”
  • “To complain about your service”
  • “Rude manager”

Account Question:

  • “Solve a problem with my account”
  • “See if have balance on card”
  • “Log in problems”

Activation/ Cancellation Question:

  • “Cancel an order”
  • “Cancel card Or membership”

Refund Question:

  • “No refund”

Website/ Application Question:

  • “Reel order because website is not working”

Other Question:

  • “Nobody answering phone”
  • “Do you donate any children's fishing poles”
  • “Taxidermy for sale”

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