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1.9 Based on 125 reviews
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  • Customers like
    • Atmosphere 6
    • Fish in the tank 3
    • Selection 2
  • Customers don't like
    • Customer service 22
    • Bait-and-switch 5
    • Staff 5

I ordered a Vortex Viper scope that was supposed to come with a free set of scope rings. I received the scope but no rings in sight, needless to say can't use the scope with no rings. There customer service said that the rings were backordered with no idea of when they would arrive. After looking on there website the rings were in stock, I called and asked if they would send me a set since they had them in stock. The rep told me that the... Read more

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I drove 25 miles to the wonderland of cabelas, looking for some new chest waders, searching thru the rack of waders i was pushed aside by a female employee that was adjusting boxes around the wader rack, i asked her a question, she mumbled something and ran off never to be seen again, so i went up to the manager and that *** *** couldn't find any of his employees, he made some lame excuse so i left, drove to Sportsmans Warehouse found a very... Read more

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called cabela's to cancel an order. hung up on me. received item they would not let me cancel. finally let me return item at my own expense. still receiving mailers which i do not want . if they are the only company selling an item i want i will do without. now i have to explain in 100+ words my last and finally experience with cabela's was so poor i will never buy anything from them again. it seems as if they do not any feedback unless how... Read more

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Cabelas lost a loyal customer today! Purchased a pair of boots online was told boots would be delivered in 10 DAYS, after 10 DAYS NO BOOTS? Called put on hold and told my boots were put on back order, then was told they were discontinued? Then i was transferred to another rep and was told i could get same boot offered in different camo pattern for 50.00 $ more. I dont think so Cabelas! Iam not playing that game ever again! Serve ur next customer... Read more

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I purchased 2 pairs of Cabelas Brand waders in the past 2 years. The first pair had to be returned withing 3 months because of the seam leaking, tried to return the 2nd pair because of the same issue and was told there was nothing they could do because my receipt has been over a year. So much for Cabelas lifetime guarantee on all of its products from normal wear an tear. They sure fill your head up with *** when your buying from them that... Read more

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  • From mobile
  • Sep 08
  • #915200

Do not eat at their resturant. Ordered 2 hot off grill buffalo burgers and onion rings. They picked the burger out of a pan, put cheese on it which didnt melt cause burger was cold and put on stale bun. Onion rings were burnt. Worst $22 i ever spent.

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I went to the Huntsville store to buy a gun. The gun I was looking at was at the end of the gun display and the salesman were at the other end , After repeat attempts to get their attention with no help in sight I left. I went to a local gun shop and got great service and got the gun cheaper.I will never step foot in cabelas again. Read more

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Male boots were pictured within womens boots catalog. I did not realize until I saw it on the confirmation the next day. It was too late when I called for them to cancel order. I was told to return with enclosed label when they arrived. They arrived and there was no label!! Called twice and told they would email me label. After waiting 3 days, I returned item at my expense ( over $17.00). I will never do business with this company again. They... Read more

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Tried to exchange a top of the line camping cot , the extra large . Everything I could find admits that the ends pop off and are very hard to lock in . So after 2 trips to the mountains I,d had enough and wanted a different one . Yes it was past a year , no I could not locate my paper work .but had bought it with a credit card and it ,has their store logo on it . Still new ,basically and I just want a different style witch actually cost more... Read more

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We used our Cabela's card to prepay for a hotel stay in London (online). Cabela's rejected the charge 16 times over 10 days after 8 - 10 calls to customer service assuring us that they would process it properly the next time. HAH! Each time they gave us a different excuse. One time they were on the phone with us when the hotel tried to put the charge through. They said they saw it and approved it. The hotel got another rejection. Finally, a... Read more

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