Submit ›
or
1.9 Based on 114 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Atmosphere 4
    • Fish in the tank 3
    • Pretty store 2
  • Customers don't like
    • Customer service 22
    • Bait-and-switch 5
    • Staff 5

First and foremost I am am former cabela's employee from the Huntsville, Alabama store. Am I disgruntled? You're *** right I am, and here's why. 1. Management in this store is self serving. They care about no one except for themselves. 2. Those who lie, cheat and steal are rewarded. Those who do their jobs are overlooked. 3. You can *** or get a *** in the store or in the parking lot and management turns their heads. (Team leads with store... Read more

Was this review helpful? 2 0

we went to cabelas store in rogers ark, made a special trip to purchase a scope we stood at the counter for 20 minutes , the salesman saw us standing there and just looked off and and not one time did he ask can I help you ///// he waited on 3 other people that came to the counter while we were still standing there ....this was at 12.30 Wednesday,,, we were so upset we just left and went to the bass pro shop at least they have friendly... Read more

Was this review helpful? 0 0

It's beyond me that Cierra, a manager, representing the Cabella's Visa Card is employed. We had a discrepancy on our statement and assumed it had been taken care of by the Visa department. When we requested to speak with a manager we were greeted with condescending, rude behavior, followed by laughter. This woman represents Cabella's, as far as we are concerned, and because of her insensitive and bizarre responses to us we are compelled to... Read more

Was this review helpful? 0 0

After I dropped my previous weather radio in the lake...my wife bought a weather radio for me for Christmas to use up at our summer cabin. Summer roles along, I get out my gift and it turns out that the charger cord that came in the package doesn't even fit the radio. So she takes it back to exchange for something that actually works....sorry, 3 month return policy. Is this the last store on the planet with such an arcane policy? ***'s and REI... Read more

Was this review helpful? 0 0

I went to the Grand Junction store to buy a fly rod. I'm looking at fly rods and employees pass by with not even a glance my way. I'm literally standing there with a 400.00 dollar fly rod and an eighty dollar fly line in my hands. I finally ask a young guy if I could get some service at fly fishing dept. He uses his walkie talkie and tells me Jim is just checking in and he'll be right there. It's 11 am. On a Wednesday. Employees outnumber... Read more

Was this review helpful? 0 0

Tried to return a Tilley hat that was given as a gift. All I had wanted to do was exchange the hat for one that fit properly. Customer service required to hold my drivers license while I searched for the correct size hat. Upon returning to CS with the hat, I was told that I would have to pay the regular price for the replacement as the original may have been purchased while on sale! A difference was approximately $40! Obviously, I refused... Read more

Was this review helpful? 0 0

We called about a tarp that we returned through the mail. We wanted our Cabela's card reimbursed for the amount of the tarp . Because the tarp was on sale at one time they only credit us the sale price and sent us a gift card for merchandise only . That would make us buy merchandise that we don't need and still pay full price for the tarp. Yes we have the receipt. After getting disconnected three times and each time they apologized and said... Read more

Was this review helpful? 0 0
Cabelas - Cabela's Screwed me not Once, but Twice!
1 of 3

I purchased a Predator XL kayak from Cabelas on 5/9 and cancelled my purchase with another company because Cabelas advertised the kayak for $679. $900 cheaper than what I had purchased elsewhere. I contacted Cabelas to verify that this was indeed the appropriate Kayak, and from the attached conversation validated that it was. I then cancelled my order with the local vendor and lost all discounts on my purchase with them, but hey, I lost a couple... Read more

Was this review helpful? 0 0

today I called the customer service 1800 number, attemp 2 call, first lady received my phone, altitude very rude, as " i don't understand what you talk about" , what triggers me was I gave him the item number, and asked her what is length this rod was, because I purchased multiple of them, if she could answer me back the size of rod, I know whether the item number is correct or not, she pissed, didn't help me to find out the length, but tell me... Read more

Was this review helpful? 0 0

Went to store after receiving a coupon for a 20$ discount on purchase over 100$ I thought great I need a new trolling motor battery.So off I go checked online item in stock get to store no Battery(on sale sold out),Ok things happen they can get one ordered for me go through all of necessary tasks to get that done I go home wait for ship to store to notify me the item is in 3 days go by they cancel my order saying the item is no longer going to... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Cabelas.
Filing a new complaint about
×