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1.9 Based on 120 reviews
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  • Customers like
    • Atmosphere 6
    • Fish in the tank 3
    • Selection 2
  • Customers don't like
    • Customer service 22
    • Bait-and-switch 5
    • Staff 5

I went to the Huntsville store to buy a gun. The gun I was looking at was at the end of the gun display and the salesman were at the other end , After repeat attempts to get their attention with no help in sight I left. I went to a local gun shop and got great service and got the gun cheaper.I will never step foot in cabelas again. Read more

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Male boots were pictured within womens boots catalog. I did not realize until I saw it on the confirmation the next day. It was too late when I called for them to cancel order. I was told to return with enclosed label when they arrived. They arrived and there was no label!! Called twice and told they would email me label. After waiting 3 days, I returned item at my expense ( over $17.00). I will never do business with this company again. They... Read more

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Tried to exchange a top of the line camping cot , the extra large . Everything I could find admits that the ends pop off and are very hard to lock in . So after 2 trips to the mountains I,d had enough and wanted a different one . Yes it was past a year , no I could not locate my paper work .but had bought it with a credit card and it ,has their store logo on it . Still new ,basically and I just want a different style witch actually cost more... Read more

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We used our Cabela's card to prepay for a hotel stay in London (online). Cabela's rejected the charge 16 times over 10 days after 8 - 10 calls to customer service assuring us that they would process it properly the next time. HAH! Each time they gave us a different excuse. One time they were on the phone with us when the hotel tried to put the charge through. They said they saw it and approved it. The hotel got another rejection. Finally, a... Read more

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Today I visited the Lacey Store in Washington State. I had the joy of trying to talk the lazy store manager that kept sending the young women out of his office to deliver messages! WTF!!!! This is not the South and you're not a king Mr. Lazy Store Manager. I had been told by one employee the cost of item and it was not honored at the cash register... he thought I made up the story! ***! Lazy *** at that! I have a feeling he was given a... Read more

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At the Cabelas boat service center in Rogers, MN. Tried to purchase a new cup holder for a boat. Cashier refused to accept cash. The 'excuse' was "we do not want to get robbed going from the service center to the main store" and we not accept cash in this store--main store less than 0.5 miles away. Several weeks later stopped at main store, the main store does not have the cup holder needed--the store assistant manager said the stores have... Read more

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I got a credit card with Cabela's in March 2016 which had a credit limit of $ 5000. Last week i check my account and found they had lowered my credit limit without telling me. I called and was told that was because my credit score went down so they lowered my limit. They said they received a report from from Equifax in May saying that it had lowered well this is July 2 months later they lowered it. When given the four reason it was reported to... Read more

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Was inline next to pay for my items. The process was stopped with a cash register issues. The line grew much longer while several folks tried to correct the problem. Another cash register was working and that line got really long also. The cashier for my line moved over two lanes to another cash register and was trying to make it work. My line moved to that lane and were still patient. Then the cashier moved to yet another cash register... Read more

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  • From mobile
  • Jul 06
  • #878014

Teva omnium sandals were marked on sale for about $59.00. Was charged $85.00 at check out. Next time I'll go to Whole Earth maybe they won't try to screw me.

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First and foremost I am am former cabela's employee from the Huntsville, Alabama store. Am I disgruntled? You're *** right I am, and here's why. 1. Management in this store is self serving. They care about no one except for themselves. 2. Those who lie, cheat and steal are rewarded. Those who do their jobs are overlooked. 3. You can *** or get a *** in the store or in the parking lot and management turns their heads. (Team leads with store... Read more

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