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  • Customers like
    • Atmosphere 2
    • Pretty store 1
    • Selection 1
  • Customers don't like
    • Customer service 19
    • Bait-and-switch 4
    • Staff 4
  • From mobile
  • Cabelas
  • 1 day ago
  • #785278

Walked into a store today to get a scope mounted. Waited 20 minutes to have someone check my rifle in. Finally got impatient and left. What happened they always had someone available. Add comment

Bought a pair of hikers in size 12 (My size). Tried them on and they were too small. Sent them back to Cabela's who promptly canceled the order. When I called they told me that I would get a refund in 1 - 2 weeks! Finally got the refund check. They deducted $7.50 from the refund for the privilege of returning the boots that didn't fit. I've spent thousands of dollars at cabelas over the... Read more

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Rogers, mn store...a joke, no one around to help you at gun counter, they make you take a number, there were about 6 people wanting to look or buy, I only saw one person working behind counter. A manager came, said someone would be right with us, then walked away....me and one other person walked out, just down the road is a gander mtn. Gun center, lots of help, priced a bit higher. Told him... Read more

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Placed order, on phone with customer service rep, for two Redfield holographic red dot sights. Called four weeks later to check on status. Told they will not fulfill. Claimed they sent emails twice with info. Not in inbox or junk folder. Received email showing other ordered item shipped and red dots on back order after dates cited for cancelled notifications dates. Something stinks! And no... Read more

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My experience: the entire culture of cabelas is dreadful. if one wants a hat or a shirt, without salesperson involvement then this store although expensive, could be okay. i have tried to do business repeatedly at the louisville based firearms department. i have had two good experiences, and more than 40 that are awful. The cabelas salespeople have NO connection to customer service. they... Read more

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I purchased a rifle from the Green Bay Wisconsin Cabela's. The sales person was indifferent and rude and went to the'vault' to retrieve the gun selected. I was purchasing a new gun, the gun was sealed before going to the cashier. Upon getting home and un-boxing the rifle, a large white tag say 'USED" was on the trigger guard and stamped into the steel was 'FACTORY SECOND". I notified the store... Read more

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  • From mobile
  • Cabelas
  • Jan 25
  • #777606

Cabellas shoe department personel suck at the Douglas County store. Only 3 before and after christmas. Dont suggest anybody shop there. Go to any other store. Lots of personel everywhere else. Add comment

I placed 2 orders for 2 vortex scopes that were on sale, 1 2.5-10x44 pst and a viper 2.5-10x32, both were on sale, I was told they were in stock when I placed my order about a week later I got a call explaining that both orders were canceled because they were out of stock, it just happened that I was on line at cabelas when I received the cancelation call so as i was talking to the person on the... Read more

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I have participated in Organised shooting sports for 50 years.. I made the US Shooting team and have coaches credentials from that same organization. Over the years I have come to know Cabela's intimately. The company I retired from builds all of their stores..I have worked on a number of their projects.. As one of MY customers at work they were excellent to deal with.. As a Customer of theirs ?... Read more

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Terrible customer service and prices are ridiculous! The employees have no idea on what they are selling. I felt like I was bothering people when inquiring about any merchandise. You would think the customer service would be great with these type of prices. This was the first and last time I will ever go to this store. Dicks and Academy sports have much more class this place and not to... Read more

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