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  • Atmosphere1 votes
  • Selection1 votes
  • Customer service2 votes
  • Staff1 votes
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  • Dec 18
  • Products
  • Red Deer, Alberta
  • Vacuum Sealer
  • 2
  • 2
  • 16
  • REVIEW RATING 5/5

(This is my report to the competition bureau of Canada - Dec. 10, 2014) In a most recent flyers, Cabela's advertised a Commercial-grade vacuum sealer (15", Item #43771) at the price of $299.99. I had placed that order along with a number of other items, including consumables (bags) on November 30th. A subsequent email let me know that it was backordered. I recevied a portion of the order,... Read more

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  • Dec 17
  • Footwear and Clothing
  • Simpsonville, South Carolina
  • Rainsuit
  • 4
  • REVIEW RATING 4/5

Return rain suit that was defective. Got email over a week ago saying they were credit my account. Never got credit tried to call hung up after 15 mins on hold. Sent email no response after 2 days called wait 20 mins to talk to someone who said it takes 10 business days to receive credit. I told them they lost a customer and they could care less. It's a busy time of year. Ill use LL Bean or Bas... Read more

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  • Dec 17
  • Footwear and Clothing
  • Pensacola, Florida
  • Pants
  • 6
  • REVIEW RATING 4/5

I recently ordered the 2 in 1 pants I've been using and wearing these pants for almost 17 years the three pair that I bought 17 years ago I still wear you're my criticisms on the new ones now I remember back when you took the tab off the cuff that was okay but you're now using inferior material and an inferior design the inner tab at the fly should have remained that makes them less easy to use... Read more

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  • Dec 11
  • Products
  • Gagetown, Michigan
  • Management
  • 2
  • 2
  • 59
  • REVIEW RATING 4/5

I've been doing business with Cabelas for over 20 years and I am now considering cutting up my Cabelas credit card. Poor customer service ended things for me. Called many many times over several days only to get the same recording that my call can not go through at this time. When I did finally get through,after waiting on hold forever, the gal who takes the orders said they have been real... Read more

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  • Dec 06
  • Shopping
  • Lubbock, Texas
  • Positive Experience
  • 29
  • REVIEW RATING 3/5

The screws were not tightened properly on a rifle scope Caballas installed. I mentioned to a gentleman in the gun dept. & they jumped thrue hoops to satisfy me. The asked what it would take to make me happy. I asked them what they felt was fair. They offered way more than I expected or took. I made a suggestion at way less then they offered, the asked if that was all I wanted to make it... Read more

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  • Nov 21
  • Online Shopping
  • Hood River, Oregon
  • Visa Card
  • 45
  • REVIEW RATING 4/5

Received new card at a new store in Portland. Interest rate was suppose to be 9.9%. Got my first statement one month later and it already showed a missed payment and 15.9%. Called and was told they couldn't do anything about it. The cutoff period of the statement had been changed, and somehow I was suppose to know that. I asked for the supervisor and passed along to Shelby (I asked for her... Read more

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  • Nov 19
  • Footwear and Clothing
  • Fresno, California
  • Slippers
  • 44
  • REVIEW RATING 4/5

YOU HAD A SPECIAL ON MEN'S SLIPPERS. I TRIED TWICE TO GET THROUGH TO ORDER 2 PAIRS. ALL I GOT WAS A RECORDING, SO---- I WAITED AND WAITED. I HEARD EVERY RECORDED EXCUSE SEVERAL TIMES, AND EVENTUALLY HUNG UP. THIS MIGHT HAPPEN ONCE, BUT TWICE INDICATES YOU HAVE A BIG PROBLEM. YOU NOT ONLY MISSED THE SALE OF TWO PAIRS OF SLIPPERS, BUT A SPRAY UNIT. MY FIRST CALL WAS ABOUT 3 WEEKS AGO, LATE... Read more

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  • Nov 18
  • Customer Service
  • West Palm Beach, Florida
  • Online Order
  • 63
  • REVIEW RATING 4/5

The second day into their "Pre-Black Friday" sales event I tried to order two items and was told they were sold out without the option of a back order. I was then offered a far inferior product for $20 more. As a Cabala's Black Signature Card holder these tactics are unacceptable and have prompted me to take my future business elsewhere. I think it is important for companies to be aware why... Read more

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  • Nov 10
  • Products
  • Saint Peters, Missouri
  • Overall Impression
  • 46
  • REVIEW RATING 4/5

Particularly the Hazelwood Missouri store. Generally unhelpful and rude employees...is there ANY training of new employees? (except the gun/archery areas, they have always been great). Tired of waiting forever with one checkout lane open and lots of people in line. Tired of prices displayed on signs in store that are not honored at checkout. Tired of buying "new" items that are really used ones... Read more

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  • Nov 06
  • Footwear and Clothing
  • Portland, Oregon
  • Shirt
  • 47
  • REVIEW RATING 4/5

Cabelas sent me two shirts ("Loden" and "Foliage") that would are supposed to be different colors. They're not--they're exactly the same. I called customer service to point out the problem and exchange the shirt for one of a different style. Instead of saying, "Very sorry, we'll ship you that other shirt out today and correct our catalogue," the service person says, "Just return that shirt, fill... Read more

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