Cabelas Complaints and Reviews

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Cabelas
Main address: Attn. Employment Specialist 69160 Sidney NE
1-800-237-4444, 1-308-234-5555, 1-800-496-6329, 1-308-254-2200,
  • 78+4 mobile complaints
  • $13.3K claimed losses
  • $162 average
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  • 1 day ago
  • Advertisements and Cons
  • Hood River, Oregon
  • Visa Card
  • 8

Received new card at a new store in Portland. Interest rate was suppose to be 9.9%. Got my first statement one month later and it already showed a missed payment and 15.9%. Called and was told they couldn't do anything about it. The cutoff period of the statement had been changed, and somehow I was suppose to know that. I asked for the supervisor and passed along to Shelby (I asked for her... Read more

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  • Nov 19
  • Footwear and Clothing
  • Fresno, California
  • Slippers
  • 6

YOU HAD A SPECIAL ON MEN'S SLIPPERS. I TRIED TWICE TO GET THROUGH TO ORDER 2 PAIRS. ALL I GOT WAS A RECORDING, SO---- I WAITED AND WAITED. I HEARD EVERY RECORDED EXCUSE SEVERAL TIMES, AND EVENTUALLY HUNG UP. THIS MIGHT HAPPEN ONCE, BUT TWICE INDICATES YOU HAVE A BIG PROBLEM. YOU NOT ONLY MISSED THE SALE OF TWO PAIRS OF SLIPPERS, BUT A SPRAY UNIT. MY FIRST CALL WAS ABOUT 3 WEEKS AGO, LATE... Read more

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  • Nov 18
  • Customer Service
  • West Palm Beach, Florida
  • Online Ordering
  • 20

The second day into their "Pre-Black Friday" sales event I tried to order two items and was told they were sold out without the option of a back order. I was then offered a far inferior product for $20 more. As a Cabala's Black Signature Card holder these tactics are unacceptable and have prompted me to take my future business elsewhere. I think it is important for companies to be aware why... Read more

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  • Nov 10
  • Products
  • Saint Peters, Missouri
  • Overall Impression
  • 28

Particularly the Hazelwood Missouri store. Generally unhelpful and rude employees...is there ANY training of new employees? (except the gun/archery areas, they have always been great). Tired of waiting forever with one checkout lane open and lots of people in line. Tired of prices displayed on signs in store that are not honored at checkout. Tired of buying "new" items that are really used ones... Read more

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  • Nov 06
  • Footwear and Clothing
  • Portland, Oregon
  • Shirt
  • 27

Cabelas sent me two shirts ("Loden" and "Foliage") that would are supposed to be different colors. They're not--they're exactly the same. I called customer service to point out the problem and exchange the shirt for one of a different style. Instead of saying, "Very sorry, we'll ship you that other shirt out today and correct our catalogue," the service person says, "Just return that shirt, fill... Read more

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  • Oct 30
  • Online Shopping
  • Monroe, Indiana
  • Boots
  • 1
  • 1
  • 46

I have just had the worst online shopping experience of my life thanks to Cabelas and their incompetent customer service staff. I ordered a pair of boots and when they arrived they were the wrong ones. Should be a simple fix right? Inconvenient, but simple. Oh no, not with this stellar staff. Not only did they not attempt to make this right, they made me feel like a nuisance. It took me multiple... Read more

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  • Oct 27
  • Customer Service
  • Lacey, Washington
  • Employees
  • 63

Telling me that I am a felon for owning a handgun legally that has registered serial numbers (yadayada), without knowing me or anything about me but my age and were incredibly misinformed on the state of Washington's legislative and judicial standpoints and views (the Lacey, Wa sheriff's office sorted it out for their dumbasses though, with my help...). Also, insisted that my hunting dog &... Read more

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  • Oct 23
  • Products
  • Corrales, New Mexico
  • Alliant Gun Powder
  • 26

Purchased Unique Alliant gun powder on line. It is very hard to find. Store in Ft Worth said its on line. I googled those exact words. When I purchased it has a picture of the Unique powder but in small print it says it may not be actual picture of powder. When we got it, it was totally different powder. No return. Customer service Mgrs horrible. They know exactly what they are doing. ... Read more

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  • Oct 20
  • Footwear and Clothing
  • Lone Tree, Colorado
  • Tundra Boots
  • 1
  • 1
  • 39

purchased a pair of Tundra hip boots at a cost of 192.00 to go to alaska with. I spent a month in alaska and never had dry feet. The boots leaked from day ONE seams weren't sealed and came apart. Made overseas and you can tell. When I purchased the boot they did not have my size in the store I had to pay 17 dollars for shipping they kept when I took them back. Shipping was to be free because... Read more

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  • Oct 09
  • Customer Service
  • Ashburn, Virginia
  • Ammo Purchase
  • 2
  • 2
  • 106

Three months ago I went to purchase 22LR ammo at the East Hartford CT. Cabela's. At the counter I asked the manager what the store policy is for purchasing ammo. He said for 22LR it is only 100 rounds per purchase as written on the sign. I proceeded to buy the 100 rounds then return later that night to purchase another 100 rounds and there was no problem. I went this afternoon and bought 100... Read more

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